- 72% growth in heat pump revenue
- Parts delivered in just 1–2 days
These are just a few of the reasons Edmonton-based Premier Industrial, a trusted HVAC company in Edmonton, partners with Conforto to serve some of the most remote and demanding environments in Canada.
For more than a decade, Premier Industrial has trusted Conforto to supply high-performance commercial HVAC systems that stand up to Western and Northern Canada’s brutal winters. Conforto’s Canadian‑built equipment, extensive product range, and fast local support have empowered this 75‑year‑old family business to expand its reach, satisfy contractors and—most importantly—keep homes and businesses warm when temperatures plunge.
The Challenge: Extreme Cold, Diverse Fuel Needs & Zero Downtime
- Harsh climate: Customers in the North face −40 °C wind chills; heating failures are not an option.
- Multiple fuel sources: Contractors require oil, propane, natural gas, and electric options to match local availability.
- Supply‑chain certainty: Replacement parts must arrive quickly to prevent frozen pipes and costly call‑backs.
- Installer confidence: Equipment has to be straightforward to set up in remote locations with limited labour.
The Solution: Working with Conforto Since 2012— A Trusted Residential HVAC Supplier
When Granby Industries acquired the Kerr oil‑furnace line in 2012, Premier Industrial pivoted to Conforto. The transition sparked a long‑term partnership built on trust, shared values, and a mutual understanding of the Canadian HVAC market.
“Conforto truly understands what Canadians need. In the middle of a cold winter, waiting four days for a part just isn’t an option. With Conforto, parts are readily available, which means we can get our customers’ heat back on quickly—it makes a real difference.”
Angela Doerksen, Manager, Premier Industrial
Why Wholesalers and Contractors Choose Conforto as an HVAC Supplier
| Benefit | What It Means for Northern Projects |
Built‑for‑Canada Reliability | Engineered for extreme cold, Conforto products perform reliably in even the harshest winter conditions. |
Full Product Line | A range of products that meets any energy requirements —including oil furnaces, heat pumps, and air handlers—helps contractors meet different needs. |
Installer‑Friendly Design | Flexible configurations and multiple fuel options simplify installations in remote areas. |
Energy Efficiency | Products meet current efficiency standards, helping reduce heating costs. |
Responsive Support | Canadian-based service and technical support help resolve issues quickly. |
Training Access | Hands-on in-person product sessions in Edmonton build installer knowledge and confidence. |
Featured Project: HVAC System Upgrades in Remote Arctic Communities
Premier Industrial recently replaced 30‑year‑old oil furnaces in several fly‑in Northern communities.
- Product used: Conforto KHM Series high‑efficiency oil furnaces
- Impact:
- Efficient and reliable heat for residents
- Improved comfort during long, harsh winters
- Reduced risk of heating system failure in extreme cold
“The Conforto KHM furnaces cut residents’ fuel bills and, more importantly, give them reliable heat they can trust through the long Arctic winter.”
Angela Doerksen, Manager, Premier Industrial
Results & Business Impact for Premier Industrial — HVAC Company in Edmonton
- Expanded Offering: A broader HVAC product range has helped Premier Industrial meet growing contractor demand across Western and Northern Canada.
- Significant Revenue Growth: Interest in Conforto’s energy-efficient heat pumps has surged, leading to a 72% increase in heat pump revenue over the past year.
- Installer Satisfaction: More than 90% of contractors surveyed say Conforto products are easy to install, thanks to smart design and flexible configurations.
- Fast Parts Availability: Replacement parts are typically available in 1–2 days — reducing system downtime and avoiding costly delays.
- Enhanced Customer Confidence: Reliable performance, efficient service, and responsive support continue to strengthen trust among contractors and end customers alike.
Why Conforto Is Western Canada’s Residential HVAC Supplier Partner of Choice
From quick‑ship parts to designs tuned for −40°C, Conforto gives HVAC professionals peace of mind. Distributors, installers, and building owners know they are backed by a responsive Canadian team that puts reliability, energy efficiency and customer satisfaction first.
“Conforto is a Canadian brand offering a wide variety of heating and cooling solutions to meet today’s market. They are quiet, dependable, and efficient. Conforto’s staff know their product. It’s reassuring to know the heat will be there when you need it.”
Angela Doerksen, Manager at Premier Industrial
Interested in becoming a Conforto distributor or installer?
Learn more about our products or contact our team now!